Personal finance and credit cards security

Accepting Credit Cards Over the Phone


There has been a huge growth in the number of cold calls, and unsolicited offers that people receive on their home and business phones. The process can be very intrusive and frustrating and is the subject of a growing number of complaints. Many of these calls come from phone companies, especially mobile phone providers but they are also for new windows, for insurance and for credit among other things.

If you are offered credit over the phone, it can be quite tempting, especially if you have poor credit or have had difficulty in getting credit in the past. However, there are some risks involved and you should be careful. The primary concern with these types of calls is that at the end of the day, if you are the recipient of the call, you do not know who is calling you. Just because someone says they are from a respectable bank or credit card provider does not necessarily mean they are, and you should accordingly be cautious about what information you give out over the phone. Of course, if you have made the call, or have requested it from a reputable lender, then this will be far less of a concern.

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Do not, under any circumstances, be pressured into giving out sensitive information over the phone or accepting credit if you are not comfortable doing so. If you do think you want to accept a phone offer for credit, then give out as little information as possible over the phone. They will probably need your address, but any other information can be sent to them through the post, in an application form. You should become very suspicious of anyone who calls you and starts asking for your payment details, bank account number or any other similar information. If they are a genuine company, then they should be more than happy to send you an application form through the post.

Also, make sure you ask who you are speaking to and which company they represent. Ask them for their website address so that you can look up the company on line. Also, when the application form does arrive by post, read it carefully and satisfy yourself not only that the offer is one you would like to accept, but also that the company is one that you would like to be dealing with. Finally, look at the address carefully and make sure that it all appears above board.